Description
Atduty is a complete, web-based field service app designed for businesses that have mobile employees who work on customer sites. Manage jobs on the go with a mobile app available on iPad, iPhone and Android devices.
Create work orders
Assign field employees based on their availability and skills.
Print route sheets or dispatch them to mobile devices.
Get near real time status.
Get a visual map and drag-and-drop scheduler
View all active work orders and related details.
Track employees on the map.
Reassign and reschedule using a drag-and-drop scheduler.
Avoid double data entries in QuickBooks!
Atduty shares data with QuickBooks such as invoices, payments, service items, employees, customers and more so you don’t have to.
Instantly generate invoices
Atduty automatically generates an invoice upon work order completion and sends to QuickBooks.
Payments received using Intuit's Payment Network for electronic invoicing are automatically posted back in Atduty.
Manage jobs on the go with a complementary mobile app
Available on iPad, iPhone and Android devices.
Works great even when the mobile signal is bad.
Access and add Inventory while on customer site.
Accept customer signature.
Measure business performance
Use 12+ reports included with Atduty or export raw data for even more customized analysis.
Share, store, and customize your Atduty data with anyone, anywhere using Google Docs.
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Atduty Field Service
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5
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3
Could have/Could be a great app
I think it would be a great app if someone was actually working on this full time.
February 18, 2013
Not Very Intuitive
So far nothing seems to work as expected. I can't sync my contacts into the application and it just doesn't flow well. I install computer software for a living and I should be able to use this application without having to read a volume of help files.
December 7, 2012
disappointed
You cannot drag and drop on the schedule. You also have to flip screen to screen in order to make appointments. Not worth the hassle. The layout of adding a customer is confusing, and you cannot add pricing onto the invoice without typing everything.
January 21, 2012
Support & FAQ
Email support@atduty.com for response within one business day. For urgent issues or questions, you can also call the number listed below. To learn more about the application, visit http://www.atduty.com/index.php/blog.
408.514.5148
http://www.atduty.com/index.php/contact-us
Check out the most frequently asked questions below: Expand all
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How can I access Atduty Field Service?
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Atduty can only be accessed via Intuit App Center using your Intuit account. If you already use QuickBooks, TurboTax, Quicken or other Intuit products, you might already have an Intuit account. See more information at http://appcenter.intuit.com/Faq#2. If you forgot your log-in or password, please visit https://appcenter.intuit.com/Account/ForgotUserID or https://appcenter.intuit.com/Account/ForgotPassword.
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Do I need QuickBooks to use Atduty? What QuickBooks data does Atduty work with?
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You can use Atduty independent of QuickBooks. But using it with QuickBooks can help you save time by sharing data such as employees, customers, vendors, inventory parts, service items, fixed assets, invoices, payments, timesheets and more between the two applications. You can select which QuickBooks data you want to share with Atduty. You can also choose to disconnect or connect Atduty with your QuickBooks data anytime.
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What do I need to get started with Atduty?
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Go to the Atduty Control Panel to create field entities such as employees and customers. Then you can begin creating work orders and manually control their status, or you can use our Android mobile app for real-time dispatch and field data capture for added convenience. Visit http://www.atduty.com/index.php/getting-started-2 for more guidance on how to get started with Atduty.
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What if I am not sure which pricing plan is right for my business?
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Atduty scales with your business needs. You can add or remove users at any time. All plans are on a monthly basis with no long-term contract. See our pricing tab for more information.
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