After you send an invoice in QuickBooks, ZenCash kicks in to automate the process of getting you paid. Continue to bill and record payments inside QuickBooks, while ZenCash transforms your AR into a disciplined, well-groomed part of your company.
SHEPHERDING YOUR INVOICES FROM UNPAID TO PAID
No business owner enjoys following up on unpaid invoices. And if your business is growing, keeping cash flowing into your company can be a critical business discipline that gets overlooked—or underserved. With ZenCash’s elegant SaaS software, you can transform AR from something that’s often overlooked and understaffed into a disciplined, well-groomed part of your company—saving countless hours of your time each month, reducing borrowing costs, preventing lost revenues from non-collections.
Accounts Receivable Dashboard
See quickly the most important metrics in your Accounts Receivable together with the ZenCash AR Dashboard. At the top, Average Days to Pay and your total outstanding amounts. Then a look at your receivables over time by Weekly History, Outstanding Invoices, or Payments. At the bottom we give you a look at your Gallery of Debtors, those who have the most, and longest, outstanding account balances, so you can take action quick.
Third-Party Collections Help in Just a Few Clicks
If a customer isn't paying, securely transmit a claim to a collections agency right inside the application. You only pay if collections is successful and are informed on the status of your claim throughout the process.
Send Printed Items
There are a few different kinds of printed actions you can send with ZenCash:
- Printed invoice, either with or without a remittance envelope
- "Thank you for your payment" note card, either with or without a gift card
- Regular thank you note with or without a gift card e.g. "thank you for the project"
- Reminder note when invoices are past due
Everything is white-labeled so mailed items appear to come directly from you, not ZenCash.
Place Reminder Phone Calls
Schedule a call when invoices are current or past due. The call script is seen here in the screenshot and can be edited prior to scheduling. Phone calls are placed by ZenCash's call center agents, each with years of experience dealing with receivables and collections issues. All calls are recorded and spot checked for quality.
Customizable Timeline for Managing Receivables and Collections
Set a timeline for when customers are followed up with and how, whether that be through mailing reminder invoices, placing phone calls or ZenCash's other receivable management tools. The consistency of ZenCash means you won't have to think about following up. Receivables best practices just happen.
Excellent app recommended by a CPA and Proadvisor
As a CPA and QuickBooks Proadvisor, I'm always searching for cost effective time savers for my business clients. ZenCash is exactly that for industries with enough invoicing to need accountability in the A/R cycle (most do!).
First, the integration with QuickBooks is amazing. It literally took me 8 seconds to setup. Enough said if you've tried the supposed "integration" that many of the app marketplace providers try to sell.
Second, the ability to pay for different packages, at a great price point, if you need to escalate an issue to collections (for example), is really nice. There's not another program out there that I've found streamlines this more. It's also such a relief to know someone else can play bad cop for me.
Third, customer support was amazing. Sometimes you are hesitant about new products because you may be harassed by their sales team once you jot down an email address/phone. Instead when I setup my account, a customer service rep (local BTW) sent me a brief but friendly email that they are there to help any way possible. They even offered customized ideas for how ZenCash is good for my specific setup. I haven't received any spam.
Fourth, they send you a "sample" letter in the mail with your company's logo and how things would look if sent to clients. I was very impressed with the quality of the package.
I highly recommend ZenCash to anyone that will listen. And there's no risk involved in setting up a trial to see if it's a good fit. Have fun!
October 29, 2012
One of a Kind QB Add On!
I’m Stacy Kildal, an Advanced Certified QuiickBooks ProAdvisor and QB Online expert.
ZenCash is currently one of my favorited apps in the Intuit Appcenter. I think it's a brilliant and unique add on to help small businesses and accounting professionals get paid quicker, and in the event that they don't? ZenCash will handle the legal collections.
I tested it directly with my own QBO file, although it does also integrate with desktop editions. From the ease with which it connected to my data and pulled in my invoices, I have no doubt the desktop integration would be just as seamless.
I've never seen an add on that does what ZenCash does; it automatically pulls your invoices in and allows you to automatically mail thank you cards when you create the invoices, or when they're paid - or both. And you can add gift cards with them!
If they're late, you can have an ZenCash A/R specialist call to remind the customer/client that payment is due; and you can edit the script. All of these Should the invoices go into default, you can have ZenCash handle the collections for a percentage, and only pay that if the invoice gets paid by the customer!
While the past due invoicing is cool, I would really love to see Sales Receipts added so that I can send out Thank You Notes to each new client. I have asked them to add that feature. They’re also aware of that people would like to customize and automate the different levels of thanks to send, based on invoice total.
Sending out the thank you cards is a great way to make sure your customers remember you fondly (creating that "zen feeling"), and thus pay you on time. The call from the A/R specialist takes that awkward call out of the hands of the small business owner or accounting professional and into those of someone with which the customer/client may not have such a personal relationship. Consistent cash flow is so important for small businesses, and ZenCash is nice tool to have to help keep customers (and owners) happy.
October 1, 2012
Awesome staff. Awesome service.
I can't say enough about the product and the staff. Once configured, it requires very little attention and simply works. As the owner of a small company, not having to dedicate and train valuable resources to track and execute collections is invaluable. We state our rules for payment clearly and zencash follows up with them promptly and professionally when necessary.
The staff is super friendly and knowledgable. If you have a problem, they will have a solution for you almost immediately. In fact, don't be surprised if they call you just to see everything is going.
August 13, 2012
Extra helpful and easy to use.
As a bookkeeper I am recommending this to all of my clients. Many are sole proprietors and don't have the time to track down payments that get late.
This app covers the worst parts of running a business and helps to see cash flow more clearly.
Even better, it works with Quickbooks seamlessly.
It was easy to set up and easy to understand.
Thank you ZenCash!
August 10, 2012
This is a wonderful program and has made my work day go so much smoother!!!!
August 7, 2012
ZenCash is exactly what we needed
Finally! We have been waiting for this functionality to show up somewhere and ZenCash has given it to us. ZenCash creates a win/win situation for those invoices that we just can't get clients to pay. We did the work and we want the money for the work we did!
The customer service team was incredibly helpful and welcoming. I am incredibly excited for this.
July 31, 2012
Support & FAQ
ZenCash is here to help with your questions and anything else we can do to get things running smoothly.
Check out the most frequently asked questions below: Expand all
Do printed items say ZenCash on them?
No, there is no ZenCash branding on your printed materials.
What types of QuickBooks customers does ZenCash support?
Currently, we support U.S.-based companies using QuickBooks Online and QuickBooks Desktop PC versions 2009 and later.
Does ZenCash modify my QuickBooks data?
No, the sync is a one-way process. ZenCash only pulls data from QuickBooks and never modifies any of the information inside. Importantly, this means you need to mark all invoices as paid inside QuickBooks so ZenCash knows about it and discontinues any follow-up.
I have more than one QuickBooks account. Can I sync ZenCash with all of them?
Yes, but not inside a single ZenCash account. You'll need to create different ZenCash accounts to handle this setup. There are no fees for setting up new accounts.