Go paperless with cloud-based work order scheduling, dispatching, and invoicing for QuickBooks Online & Desktop. Mobile GPS, Signatures, Inventory, Payment and Payroll integration. Best for HVAC, plumbing, electrical, and repair.
Scheduling (or rescheduling) work orders couldn’t be easier. Field Service Management gives dispatchers a dashboard-full of information, including each technician's work orders, geographic location and status. Reassignment and reschedules are fast. When a tech runs late, simply drag and drop the work order to assign a new one.
With Field Service Management, you know what each technician is working on, the work status, job duration, arrival time, travel time and hours clocked. Clicking a work order title opens up all job details. Filter your Calendar and List View to show just the info you need.
Store all the customers, contacts and equipment information you need all in one place so you can do the job right the first time. Before a job in the field starts, your technicians know the equipment service history. Information at their fingertips means their first-time fix rates are better and customers are happier.
Break through the paper bottleneck. With Field Service Management mobile app, you can trade in your clipboards for Apple and Android phones and tablets — so you control processes and information better. That means immediate information on work orders and technician schedules as well as fast rescheduling. Capture photographs and customer signatures in the field. Track inventory usage by technician. Process payment in the field with QuickBooks Merchant Services integration.
Integration with Google Maps allows you to track your workers and locate customer sites easily. The ability to easily shuffle work orders allows you to minimize travel time and get more done each day.
Customer service agents are available to help paying customers from 8:00 AM to 8:00 PM ET.